FAQ'S
FAQ's
- Faulty Item Received
If you receive a faulty item, just send us a picture of it on whatsapp
91-9588293949 along with.
- Return or refund policy
We don't provide returns , All our products are made with lots of efforts and love.
we do believe in providing best service .
- Not delivered on time
We totally understand that it's highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don't like waiting. We usually ship the order from our factory within 1-2 days of receiving it. And it takes up to 4 to 7 days by the shipping companies to make your order reach you. But, in some cases it might be delayed due to uncertain issues.
We'd really appreciate if you wait for your order for a few more days. We'll always be there to assist you let you know about it's status. You'll have the tracking details too to keep a check on the status.
Feel free to contact us.
if you face any issues due to the delivery time. We'll be more than happy to assist you.
- I ordered by mistake/I'm no longer interested
The orders can't be cancelled
- Will you have more designs, styles, and products often?
Yes, we will be releasing more styles and products weekly! Be sure to follow us on instagram
-Do you ship worldwide?
Yes, we do ship Worldwide!
-How long will it take to receive my order?
Once you place your order, there will be a 1-2 days processing time .
delivery for ready to ship products will be around 4 to 7 days.
-May I get a tracking number?
Yes, of course! All orders include tracking after the order is processed (1-4 days). Email with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
Where can I track my order?
we will whatsapp you the tracking id , and you will get a mail also.
Will you email me when my order is shipped out?
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched.
What happens if I type in the wrong address?
If you provide us with a wrong address and shipment has not been sent out please email us & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
Taxes & Duties:
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.